At last - I return. To many of you I may have appeared to have taken a previous post on sleep and memory a little too literally. While I now consider myself fully consolidated, what with holidays and a surge in demand for my e-learning services to contend with, it's proven difficult to post at the frequency I intended. So I figure I'm in need of some performance support... On that note, ...

Great post by Jay Cross that uses the history of performance support to set up the need for what Jay calls Learnscapes. I've been a long-time believer in EPSS and ePerformance . Jay tells us: Performance support is blossoming in ... reference systems that go along with software) as a form of Electronic Performance Support Systems (EPSS). Gloria always liked ... speak to this in his post, but I'm not sure that the adoption of Enterprise 2.0 really gets you performance support. Jay tells us the early definition of Performance Support was: Performance Support empowered novice employees to get up ...

For almost a decade I've been building a model of how learning works to prompt performance. Each iteration gets ... -the-job performance and results. As a job aid to assign responsibilities and tasks ... Walgreens, and especially Anne Laures who commented on an earlier version of this model. Download Learning-Performance ... . Note, of course, that human learning and performance is too complicated to include every factor of relevance. My goal is ... -to-performance improvement. Oh, if you have to give it a name, you might call it the Learning-to-Performance ...

In 2006, I blogged about iPods as training aids in sports . Since 2006 there has been many examples about iPods being used as a just-in-time performance support aid for various training and educational contexts. I was recently at the ... . BirdJam is one example of a tool that creates a just-in-time performance supports for birdwatchers. Just another ... of bird song CDs are available. I recently came across an application that uses an iPod, or an iPhone, as a performance support for birdwatchers. Paper-based field guides with photos have routinely been used at the time of a bird ...

... effort to look for "Opportunities for Performance Support," I can make more of a difference in my organization with ... list is Job Aids & Performance Support which seems to be a more updated version of her earlier book First things ... Another DevLearn workshop I got a lot out of was "Opportunities for Performance Support" with Allison Rossett. I was excited to meet Allison because she is a professor in the educational technology program at San Diego State. I am ... investing in ILT or eLearning. I learned to always ask myself "Do they already know how to perform this task?" If they ...

It's that time of year again, a time to reflect on trends past and future. Sparked by Tom King's comparison of authoring tools I thought I'd take a fresh look at what Google Trends can tell us about e-learning and the wider training industry. There is a seemingly endless debate over how to spell the name of what we do. Are we "e-learning" or "elearning" or "eLearning"? Google Trends ...

Jotyou is a location based messaging service for your phone. It basically allows you to send messages to friends which are received when they enter a specified geographical area. Check out the video for a feel for the service - it's especially well integrated with Google maps and a whole range of mobile phones. Now the main focus of the service at present is on getting messages to people to ...

Technology used to support realistic performance 2. E-learning fused with school and mobile ILT 3. Performance parameters ... I attended the U.S. Coast Guard Human Performance Technology (HPT) Workshop in Williamsburg, VA this past week for ... training that maximizes performance". I've summarized some of the more informative sessions below. I started by attending ... no e-learning trends. In fact, e-learning is a mechanism; not a panacea . E-learning crosses performance improvement ... . He also indicated that the number one cause of problems in the workplace is a human performance issue. He ...

The guru is dead, long live the network - Inside Knowledge There are networks out there that are extremely influential, that do not have a single thought leader behind them. Performance support tool - Allison Rossett & Lisa Schafer A free web based performance support tool to help you determine if performance support is right for your project. We present statements about your audience, purpose and context. From Rossett & Schafer's new book, " Job Aids and Performance Support: Moving From Knowledge in the Classroom to Knowledge Everywhere. " Flip charts as visual ...

... innovations affecting learning. 1. Performance Support 2. Gaming and Simulations 3. Self-Publishing 4. Collaboration 5 ... human performance improvement . With this overall direction, the professional is free to select the tool and ...

Ray Sims has been doing great stuff over on his blog: Sims Learning Connections . I've just read his answer to this month's big question - What Would You Do to Support New Managers? - Supporting New Managers With Informal Learning ... is to effectively support and coach them over time. The question is always how do they get that coaching support. Some of the most effective performance interventions that I've been involved in targets both the performer and their manager with regular on-going support. In this case, new managers, I would certainly target their managers with ...

... alone. The issue is concerning the word "training" in a title of a group or individual's position. The group I support has the word "training" in the title, but I have been (and will continue) to emphasize that our emphasis is on performance ... training is comfortable and accepted in the U.S. Government to mean many different things. Human performance technology is ... for analysis that focuses on performance improvement; not a preconceived notion of a training problem!!!!

... performed, and then they try the task on their own in a simulated environment. I'm worried that we'll bore people to tears ... specific known/understood tasks in the new interface. This greatly simplifies the training and support needs. However, if ... . Assuming you are talking about an upgrade as interface change then any training and support starts and ends with roles ... in your organization and how often these are performed, then you have the basis for your learning design. 3. I agree ... ), minimal training, access to hybrid reference and support, and follow-on "office hours" that allow people to ...

... prediction remains for 2008) that the number one trend will be an emphasis on performance improvement. We've already ... , there will be more than one learning initiative that will fail simply because it did not consider the desired performance ... informal learning. In order to sustain that growth, there will need to be data that supports the claims. One other thing that I think we will see in 2008 is the release of brain-controlled programs for learning and performance ...

... in e-Learning and Performance Support has won awards and has led him into engagements at many Fortune 500 companies ... Dashboards - Performance Intervention Opportunity : eLearning Technology ... since weve been seeing this trend as well and there is a definite opportunity to tie performance interventions to dashboards. The approach weve used with various clients is to tie each KPI to a set of performance suggestions, learning ... ) to ensure that the plan is worked. We have also been able to track the effectiveness of each performance ...

... for those looking to improve performance for employees in a stressful workplace (healthcare, military, emergency ... course about managing stress. Perhaps a blended instructional strategy? (coping with stress knowledge + technical support + blog + ongoing support = instructional strategy for the problem of [retention, cost of mistakes from ...

... about some uses for Twitter in support of learning. The thread was in response to a question Janet asked about what some of the applications might be for Twitter in supporting learning. Here , I shared some thoughts about the potential ... been able to use it for knowledge sharing, Q&A support, extending professional networks and informational pulse-taking. In that sense, I'd categorize the examples above as practices supporting informal learning . But, from a formal ... to do, the closest examples of using Twitter to support formal learning structures was the approach in some of ...

... and Performance Support has won awards and has led him into engagements at many Fortune 500 companies including Credit ... Shift in Blended Learning - Example of Melding of Training and Support : eLearning ... melding of Training and Support materials. In other words, our blended learning model often used to look like: now it looks like: Note: the midpoint represents the launch of the system. The key differences here are: Support ... launch. The training materials are also seamlessly integrated into with support materials so that they can be ...

Evaluation of an Online Student Induction and Support Package for Online Learners Catherine M ODonnell ... . Abstract This paper describes an evaluation of an online Student Induction and Support Package used to prepare ... Induction and Support Package for both face-to-face and fully online students is effective.  Results also suggest ... benefit from completing such a Package. A rationale for using an online Student Induction and Support Package and some ... induction; online student support. Topics Introduction The University of Ulsters Approach to ...

Support and Mentoring Posted December 12th, 2005 by ... a particular group of learners, academic technologists need to develop a framework of support customized to meet the complex and variable needs of mainstream faculty, a support framework that is also congruent with the culture of the ... facilitators. Each "class"  is an enactment, or performance, of this score, varying from semester to ... with faculty, we believe that faculty need support in developing the following understandings and ...

Social is Computer Supported Collaborative Learning: Do Off-task Interactions Exist? By Stephen Downes September 2 ... ? Its learning, with others, supported by a computer network. The first thing is learning, in collaboration, only supported by computer networks. Premise 1: artifacts and our perception of them influence human behaviour (and not always in ... will act differently than in a country kitchen. "New technology seldom supports old practices with increased efficiency ... , educational) and the social-psychological. We obtain both learning performance and social performance, but ...

... simplify the terminology, ending up with performance support, performance, development, and learning. The "e" obscures ... likely are not Support or Performance Support solutions. "Support" suggests slightly after a problem has surfaced during performance. eSupport implies some very particular kinds of solutions. "Performance Support" suggests along with ... support for learning from support for doing? Seems to me that the most critical learning is that which is in support of performance. And the most effective teaching platforms are those which keep the learning close to the task which is to ...

... work interface can improve performance. Novices cannot effectively use the same support systems as experts. Providing learners with more on-the-job performance support does not eliminate the need for training and there are cases where ... the technology in order to drive adoption of EPSS. Choices for what to do as performance support vs. training: Routine (perform the task often) -> Training Not routine -> EPSS Critical -> Training Only situation safe to do only support ... effective tool. I don't disagree that often search is not a great vehicle to support particular performance. However, ...

Very interesting UK-based Ning site - in their own words: The New Tools for Learning Club works like a Book Club. Every month we'll look at 5 new, upcoming or unrecognised tools and discuss their use for education, training or performance support. The tools will either be free or free trials of commercial tools. Check it out and comment here!

As part of rolling out Virtual Leader, it has been interesting for me to note how most organization who do formal leadership training actually do formal leadership training. I think most terms are self-evident, but external coaching can also include board involvement. Tools include focused performance support. The high-potential focus is not exclusive of other manager and supervisor leadership training.

... medical innovations out there are CDSS (Clinical Decision Support Systems) in training we'd call them Electronic Performance Support Systems (EPSS). Same concept, the system provides the doctor with information he or she needs to make ... system was "marginally relevant." As we rush to create electronic performance support systems to make learning "part of the ... won't...maybe they will resist the "support" and still perform as they have always performed. As designers of these systems ... diagnostic decision support system [CDSS]. Although 75% of the participants believed that computers were useful in ...

Join me on Tuesday May 13, 2008 for an online presentation titled Increasing Learner performance Through Interactivity . The time is 10:00 AM PST which is 1:00 EST. The presentation description: Designing engaging interactive instruction can help learners increase knowledge and performance. Learn how to use instructional strategies to develop interactive exercises and activities that support on-the-job performance. Review five key design strategies that encourage interactivity. See examples of interactive exercises and explore the possibilities of adding similar activities to ...

This content requires a browser with JavaScript enabled. Home This content requires a browser with JavaScript enabled. News 05 September 2008 - Breaking news: Dartfish launches dartfish.tv read more 05 September 2008 - Dartfish Enhances Olympic Performance Behind the Scenes and Out Front with Broadcasting Special Effects read more ... Where to Buy Support Training Media Gallery Free Download About ...

Performance Management Leadership Development Succession Management Competency Management Sourcing ... : Cisco Systems Increases Sales Performance with Integrated Learning On-Demand ... Increases Sales Performance with Integrated Learning On-Demand Integrated Talent Management at Aetna: Supporting the Transition from Turnaround to Industry ... . );return false">Integrated Talent Management at Aetna: Supporting the Transition from Turnaround to Industry ...

... small Wiki that has performance support materials that goes along with your eLearning on that new software application ... standard? This is partly the same instruction vs. support question we've had all along? If we provide information in the form of performance support, reference material, etc., then how do you know if the instruction was successful? The answer ... a learner/performer basis. This hasn't changed. But our desire to move stuff to performance support has definitely ... / performer or people who support the performance (e.g., the help desk) are able to change content in the support ...