Alarm bells go off when I hear someone say "Our company has this management training program..." Usually this means ... ill-advised "teamwork" sessions when the manager gets back to the office. "Oh no - the boss has been to another management training session. I wonder if I have enough vacation days...." And I'll admit to having that reaction when I ... story about my favorite manager. I was secretly hoping that someone would "get it", connect some of the dots, and ... managers, their employees, and the managers managers will be a cheap way to mentor and support ANY manager. Not just ...

My response to March's Big Question: When I think about managers (new to managing or new to managing me), I think ... . Inspired by my experience with him, this is the list of questions I ask myself whenever I find myself managing ... work for a manager who has experience in the field where they are managing. I tend not to stay long with managers who ... employees. Rick was a large man. Watching him go toe to toe with the management of some large touring companies when they ... all of the managers I've had, Rick was the best at this form of communication. Keep asking yourself these 4 ...

... manager we require that the employee is certified through the Management Training Program which is currently a 5 day, 100 ... the classroom to bring it all together. We require that managers get re certified in the course every 2 years and up until now we put them back through the same 5 day course that new managers go through. This is a hassle for experienced managers because it's old hat and they want to learn something new as well as brush up on some of the important aspects of the course. The veteran managers will love this and it will be a big money saver because we will drastically reduce ...

... eLearning Guild's Annual Gathering also organizes breakfast bytes for the early birds. The one I was moderating became a group happening and was a real exchange of ideas and pointers on how to manage the growing digital knowledge ... getting in touch with new knowledge. Management should be made aware of the surplus they get from employees that can focus some part of their business hours on retrieving and trying out new ideas/content (cfr the google managers model of the early years or the Semco management system (books on this topic Ricardo Semler). One thing is for sure: the more you ...

... learning courses in various states of (in)completion. What’s the key? Project management. We don’t talk enough about project management for e-learning. Every single instructional designer has to be a project manager. Most of ...  three resources for e-learning project management you can try. MJI TeamWorks project management, collaboration, scheduling, team collaboration, resource management, project accounting, time/expensing reporting, and document management ... ) CleanCourse DMS is a project tracking and collaboration tool developed to simplify e-learning project management.

... my next project. Today I came across someone else who has built a nice Google Sites template for project management ...

Months and Months ago I mentioned how I am starting my first larger scale eLearning project in a posting titled Manager Training Program . I am now knee deep in the project and learning a lot along the way. I designed and developed a prototype for the first course and it is under review now. I am expecting that there may be some barriers I have to overcome due to the fact that this is a big change in how we facilitate training programs, and nobody likes change. Due to budgetary restrictions I am limited to Power Point in combination with a PPT to Flash Converter as my authoring ...

... are truly end-user friendly with very little training required, 4) a credible management and maintenance story for IT ... implementation. And, fortunately, I'm given the freedom to do so without much gripping from management (so far). What is lost ... to blame-models of management. Employees are actively discouraged from taking responsibility. Way too much energy is ... . Management needs to start actively rewarding initiative. Employees need to start taking responsibility for themselves ...

... about management: - The importance of the right people in the right places - The need to confront brutal facts - ...

... necessarily a full blown learning content management system. Identify and develop champions : This is a familiar tactic ... what they're told by specialists or managers. Explain the benefits : Basic but sometimes forgotten. The very least you can do in any change management situation is to explain why the change is necessary. If you can't think of ...

As I sit in my hotel room following the eLearning Guild's Annual Gathering in Boston, before walking the Freedom Trail (I realise that that's freedom from us - the Brits) with Steve and Matt from Kineo , I've been reflecting on the ideas that had the most impact on me from the various sessions that I attended. I've selected a favourite and it's Change Management in Practice by Peter de Jager . Now change management isn't a new topic for me, but somehow Peter's approach ... -learning within an organisation. The key here would be not to impose it, but to engage all stakeholders (managers, ...

Businesses have streamlined, re-engineered, and re-furbished every aspect of what they do with one exception: management. The practice of management today reveres the same rules and beliefs that were invented to run textile factories and railroads. When I was in Melbourne in June, I addressed the need for change in a presentation for National Australia Bank. Here’s the first fifteen minutes of that talk: src="http://jaycross.com/management_innovation/management_innovation-poster.jpg" href="http://jaycross.com/management_innovation/management ...

The new upgrade has finally settled in a bit and we can move on with life. In my case - it means spending a harried month building as many interactive tutorials as humanly possible by July 23rd. Now that things have gotten quiet - the upper management (Chief Medical Officer and Chief Executive Officer) have decided that it is now time to put some real enforcement in place for this new system. i.e. hit 'em in the pocketbook. I never thought I would see the day..... They ... her tasks in a timely manner. Most upper management in health care organizations are scared to confront their ...

1) I wonder whether, despite the noise in the management literature, CEOs and other managers are TRULY interested ...

At the eLearning Network showcase event in July, I attended an interesting presentation on the use of learning communities made by Carole Bower of Futuremedia . Two aspects of the 'Performance Zone' site that Futuremedia created for private health care provider BUPA particularly caught my attention: LMS widgets : The site provides each user with a personalised home page that can be customised with all sorts of widgets, including RSS feeds, etc. These widgets draw heavily from the learning management system, but do not require the user to log into the LMS. The widgets allow ...

Denham Grey on knowledge and information . Much of what purports to be knowledge management is in reality information management. Just the other day I heard a rep selling scanners as a core KM technology, "essential for knowledge sharing," without which the organization was doomed to be bypassed by every other firm going down the knowledge track.

I received an excellent example of the value of IT friends within an organization. Yesterday, I talked to one of the members of our network team. The conversation started with borrowing sugar (all we currently have in our office is Splenda, Equal, and Sweet and Low - YUCK!). As we talked, he saw the Google Sidebar on my personal laptop. So you've found Google Sidebar? Yeah - I'm thinking of using it as a possible training resource tool here. Whaddya think? I love Google Sidebar. Very cool tool. I have it on my home PC. I'm really concerned about how the computers here are ...

Are you content regarding your content, or are you a content malcontent? Either way, check out the Content Wrangler Community . I just joined this Ning community yesterday, and already have met several very nice people who are into eLearning development. The look and feel of the site is very good, and the membership seems quite knowledgeable. I definitely recommend this community to any of you who have an interest in content development and/or management!

Informal learning has been an important self-constructing force throughout the ages. But now it turns global and into a democratic form of learning. A (very) quick tour: Leonardo da Vinci is a great example of a human that was instructed as a painter, but through his ideal location (a city filled with artists and knowledge) and the need for travel (sometimes voluntary, sometimes political need), the exchange with other artists (peers) from other regions and the fact that he was able to talk with people from different trades moulded him into a genius. Da Vinci became interested in ...

This question haunts me, especially because most of the people are not jumping up and down for change. So somehow, somewhere you must be as cunning as the pied piper and luer them into the joy of social media and participative learning. I am very lucky because ITM has teachers who relish in interactive courses, but as soon as the term ‘IT' or ‘wiki' is dropped, their entusiasm melts like snow underneath the sun. So I knew most of the teachers were behind the idea of social media, but were scared of the technical part. During the last months some tactics have proven to be useful: - ...

Conflict is often, but not necessarily, a failure of conflict management. When conflict does occur in the context of a successful conflict management approach, it is more contained and productive than either no conflict or a larger ... conflicts represent automatic failure of conflict management strategies, including physical in most workplaces, and certain types of chemical or nuclear conflict between nations. Strategies for conflict management include listening, involving a third-party for mediation, and establishing ground rules. Conflict management can also include: A "cold ...

Interesting discussion going on with contribution by Luis Suarez, Jay Cross, David Wilson - around the distinction between Knowledge Management and Learning: Knowledge Management and Informal Learning Knowledge Management and Learning - Separated at Birth? - Where They Really? KM & learning: separated at birth? KM and Learning This is an interesting exchange because it highlights that approaches to learning and to knowledge management are shifting and beginning to overlap more now. Both are coming to recognize the importance of Know-Where and Know-Who as opposed to Know-What ...

Ray Sims has been doing great stuff over on his blog: Sims Learning Connections . I've just read his answer to this month's big question - What Would You Do to Support New Managers? - Supporting New Managers With Informal Learning - good stuff. Worth taking a look at. While I'm on it - one of the most important aspects of helping managers transition ... manager with regular on-going support. In this case, new managers, I would certainly target their managers with regular ... conference calls with fellow new managers to discuss issues?

Learning Management Systems Posts that look at Learning Managment Systems (LMS): Tracking Without an LMS LMS Dissatisfaction on the Rise Do You WANT an LMS? Does a Learner WANT an LMS? Moving from One to Many - LMS Products are Two Generations Behind Leading with an LMS - Harmful to Your Health (or Skipping Stages ... Tools for On-Demand Information - An LMS? Point Solutions vs. Suites and ...

Now that I have the blessing of the Sr. Managers, I am starting to meet with the departmental managers and providers. The first group consisted of the management staff for OB/GYN, IVF, Neurology, Neurosurgery, Orthopaedics, Emergency Medicine, and Psychiatry. As anticipated, they were not nearly as excited as the Senior Managers. I am a bit nervous since they said very little during the meeting. Admittedly, I only had 15 minutes to present and the Senior Manager's ... , training access). I've worked with many of these managers during various implementations, so I suspect that I will get ...

I'm at the ASTD Conference in San Diego at the general session. It looks like there are about 5,000 people in the room. A complete guess at the number, but pretty good size. Tony Bingham, ASTD CEO, is talking about and showing videos around talent management. It's interesting to see the message be around talent management when often that's fairly separate from the learning function. My experience is that talent management is more focused on performance review ... Learning Brand Learning - most important role is in talent management Take Action on the Skills Gap Become a ...

I received an inquiry from someone I know, and I'm hoping people who read this blog can make suggestions. I'm looking for vendors who supply off-the-shelf training for basic manager skills such as, time management and delegation. Thus far I've looked at Element K, SkillSoft, Vital Learning, Ninth House, and Achieve Global. What I like about these providers is the scope of what they offer -- many courses to choose from. Are there other providers you'd recommend I look at? Those vendors are certainly at the top of my list and I'm not sure I have other suggestions. Any other providers ...

At last! A user friendly LMS that doesn't require a 4 day course in administration. From Savvica an new online LMS called Nuvvo allows users to create, brand, and market online learning in minutes. Nuvvo LMS The Personal Learning Management System Call it bite-sized, mini, or Savvica Lite; we call it Nuvvo, the first LMS for the individual ... Full evaluation and gradebook tools I have had extensive experience working with multiple Learning Management Systems ... powered by Savvica , an enterprise learning management system that is geared for corporate learning management ...

There's been a long running discussion around what Knowledge Management is going to look like going forward and whether big systems that manage knowledge are going to be there. For example, see Bill Ives' recent post , and Paula Thorton . As I read through these, I began to wonder what happened to the idea that KM was going to move along the lines of what Andrew McAfee talks about around Enterprise 2.0 . I had imagined that we would provide relatively simple, free ... . Am I missing something here? Do we really think that there will be a new wave of Enterprise Knowledge Management ...

... information and knowledge. The reason I like it is that information is the stuff that I have to manage in the ... wasn't enough thinking about what constitutes the knowledge that needs to be managed, how it differs from information, and ... their own minds. So each of us has to be the knowledge manager of our own knowledge. If we understand that, we can then define what KM in organisations has to do. Its role is to: support individuals in managing their own knowledge ... ; managing the information that emerges from knowledge exchanges using the ICT infrastructure innovatively to ...