Subscribe to FeedQuick Wins
... support it in some measure. That strategy is the long pole in the tent - it is the metric that we can measure our actions against. So 'quick wins' are fine as long as they take place within the context of a long-range plan and are executed in such a manner as to continue progress toward that vision. I agree with Mark that there are fairly sizable organizational culture aspects to enterprise adoption of enterprise 2 ...
eLearning Technology - Monday, June 23, 2008 - CommentsASTD Keynote - Talent Managment
... without more context.Tony asked the audience - how many know the key strategies of your organization and then key metrics of your business. Very few (10 percent) raised their hands.Tony's Keys at the end of his presentation:Create a Learning BrandLearning - most important role is in talent managementTake Action on the Skills GapBecome a business partnersGreat quote in one of the videos - self-development is the greatest challenge ...
eLearning Technology - Monday, June 2, 2008 - CommentsBusiness Value of eLearning - Elevator Pitches Needed
April 2008's Big Question was What would you like to do better as a Learning Professional?The responses to this question were quite varied. It was interesting to see that the first two responses both dealt with selling the business value of eLearning.Shaun tells us:I need to be able to sell the ROI on learning better. andHow can I better impress the value of eLearning across the organization?And from his post, its clear he's not unsophisticated around it. Jay Cross will tell you to forget ROI, but I'm not so sure that you can dismiss the notion that you have to explain the business ...
eLearning Technology - Wednesday, April 30, 2008 - CommentsWeb 2.0 Applications in Learning
... cases (future ROI) for using these tools. Rather, I've seen them sold based on specific uses that have obvious value to the organization.Still, this is a somewhat uphill battle. Even Thomas Davenport, author of Thinking for a Living, has blasted these tools:blogs have detracted from productivity, not increased it.⬠Thinking for a LivingI've been on LinkedIn for several years. I never initiate a connection. I can safely say that I have gotten nothing out of the site ...
eLearning Technology - Monday, March 3, 2008 - CommentsCorporate Learning Long Tail and Attention Crisis
... learning and user generated content?How do we foster knowledge worker skills?What are the new metrics?What does this mean for our current learning systems?How do we aggregate content?What are the legal and compliance issues?What are the new roles that must be created to go after this?Where do our skills fit? What new skills do we need? This is going to be interesting!
eLearning Technology - Tuesday, February 19, 2008 - CommentsChallenges 2008
There's obvious linkage to what matters. I see this happen on projects such as:Metrics-driven performance support toolsPerformance support tools and workflowIntegrated psychometric modelsMatchingUnfortunately, I randomly find these projects. I've tried various ways to get the word out and maybe my blog can help, but I'm still struggling with how to increase the likelihood that I'll find these kinds of opportunities ...
eLearning Technology - Tuesday, February 5, 2008 - CommentsStop Reading - Skim Dive Skim
... later.Most often there is no payoff for reading. Skim dive skim is the best ROI on your time.
eLearning Technology - Thursday, January 31, 2008 - CommentsTen Predictions for eLearning 2008
... still won't be there.Prediction #6 => Metrics-Driven Performance and Learning InterventionsMy article coming out in January will spark discussion around what is actually a quite common model. And because it ties directly to metrics that matter to the business, this will get significant attention during the year.Prediction #7 => LMS => More of What You Don't WantLarge players will continue to move towards functionality in Talent Management - likely mostly features that you really don't care that much about. Luckily a few will also add in more community and wiki capabilities ...
eLearning Technology - Thursday, January 3, 2008 - CommentsTop eLearning Posts
Ken Robinson Keynote 276 5 5 ROI and Metrics in eLearning 237 5 12 eLearning 2.0 Presentation ... 1 15 Authoring in eLearning 2.0 / Add-ins & Mash-ups 701 6 13 ROI and Metrics in ...
eLearning Technology - Monday, November 26, 2007 - CommentsIs Good Enough Good Enought?
... when the learning / behavior change ties directly to metrics the organization cares about, e.g., customer satisfaction, sales, etc.But what does this mean for all the rest of the sessions going on that tell us how to produce a better course, improve interactivity, etc.? Are they marginalized by this? Aren't we all marginalized by this?Wow, what a bad way to start a conference!
eLearning Technology - Tuesday, November 6, 2007 - CommentsLMS - Questions
I'm about to present at the LMS session at DevLearn. Lance just asked everyone for the key questions they have given where they are. I wanted to capture this to be able to come back and talk about a few of these items later:What are the benefits, ROI, outcomes to be expected from LMS implementation?What are the implementation, acquisition, options - insource, outsource, build vs. buy?What are the challenges and pitfalls of integrating with multiple learning sources?How do you train and support staff so they use the system effectively?How does the LMS support or enhance curriculum ...
eLearning Technology - Monday, November 5, 2007 - CommentsROI and Metrics in eLearning
I'm working on an article around the use of ROI and metrics in eLearning. I did a quick search for resources and ... nobody is quite sure what the appropriate metrics are for measuring ROI for learning. Is it student throughput or time to ... Metrics in eLearning : eLearning Technology · e-Learning Centre by Learning Light - Costs, benefits and ROI of e-learning ... Build Your Business Case - LTI Magazine · Proving 900 Percent ROI · The Truth About e-Learning ROI · Metrics ... implementation of Level 3 evaluation Internet Time Blog: ROI is toast. Use EVA instead. ROI is toast. Use ...
eLearning Technology - Tuesday, October 16, 2007 - CommentsHe Had a Bad Day
... misunderstanding has led us to countless, pointless discussions about lots of issues but ROI makes a great example (you can't really measure what's going on in someone's head can you? - no but you can measure performance - but people aren't selling Performance management systems (those would be PMSs and marketing would NOT let that happen). We can do better or worse at creating opportunities for people to learn. We can use methodologies and technologies that seem to have a positive impact on peoples' ability to learn; but we are NOT selling learning ...
eLearning Technology - Wednesday, September 19, 2007 - CommentsQuality and Web 2.0
Expert. At the same time, this echoes what I read recently in The Chronicle - New Metrics of Scholarly Authority - Michael Jensen -right now we're still living with the habits of information scarcity because that's what we have had for hundreds of years. Scholarly communication before the Internet required the intermediation of publishers. The costliness of publishing became an invisible constraint that drove nearly all of our decisions ...
eLearning Technology - Wednesday, June 13, 2007 - CommentsHot Topics in Training
... performance 17 9 18 9 100% lms 2 3 5 2 67% rapid 3 4 5 1 25% roi 9 ... 2 2 0 0% enterprise 8 1 1 0 0% metrics 3 0 0 0 0% blog 0 0 0 0 ...
eLearning Technology - Friday, May 4, 2007 - CommentsFormalizing and Investing in Informal Learning
I just saw a post by David Wilson -Real metrics on Informal Learning that asks about a subject that we would all like to know.Is investing in informal learning effective? Do you get return?This is a fascinating subject for me, because it leads us straight into The Paradox of Informal Learning (Form of Informal?) - which is basically that once you put form and structure to informal learning and try to support it in an organization, it becomes more formal. I've got a lot ... might not even need to be around ROI, but rather it could be sufficient to ask if we should shift the mix. That was ...
eLearning Technology - Wednesday, April 25, 2007 - CommentsBig Question for January - Quality vs. Speed
... it? In what cases? And it's not just an ROI question. Often, there's a lot more to What Clients Really Want than business outcomes that can be quantified into dollars.In my mind, there's clearly no easy answer to this question. I'll be curious to see some of the ways that people attack this over the next few days.
eLearning Technology - Tuesday, January 9, 2007 - CommentsState of Assessment by E-Learning Developers
ROI)His discussion further points out that doing Level 2 assessment immediately at the end of training (i.e., did a post ... metrics throughout the solution (at analysis to define what it is we are really going after, as part of the intervention to provide direction, to assess the outcomes and make change), but often unless the metrics are already being collected ...
eLearning Technology - Thursday, January 4, 2007 - CommentseLearning Discussions - An Attempt at Better Discussions in the Blogosphere
... got lots of great help). On the other hand, if I want to find out something more specific around ROI, I would definitely post on the ROI group. They may change the question entirely and answer something else, but I would be more likely to get a response.Craig then comments:I also think that the relatively low numbers of individuals in elearning who participate in blogs and discussion groups may be in part to the fact that:a) They are so busy developing / launching their elearning programs they just don't have the time to participate outside of the job ...
eLearning Technology - Tuesday, January 2, 2007 - CommentsSignificant Work Needed to Help Instructional Designers
... to achieve, metrics that let us know how we're doing, and ownership of the outcomes, among other things, you don't have any idea what you're doing.Anil Mammenthe problem lies not with the models, but in how we approach them and what we take out of them. models like ISD, if used creatively, can help produce highly effective learning programs.Clive ShepherdI would recommend anyone interested in the design and development of learning experiences to explore the various models relating to instructional design and to develop their own views on the strengths, weaknesses and general applicability of these models ...
eLearning Technology - Friday, December 1, 2006 - CommentsKnowledge Management Core Issues
... see, are diffuse, obtuse and difficult to fit into classic ROI models.Providing environments, tools and processes that ... allocating resources to projects dealing with intangibles, where outcomes are unknown and ROI is hard to prove. As ...
eLearning Technology - Monday, November 20, 2006 - CommentsFirst Time Visitor Guide
SolutionsBlended eLearningeLearning ToolsOpen Source eLearningeLearning ROI and Metrics ... - Flash - WMV - Quicktime - Real eLearning DefinedROI and Metrics in eLearning eLearning Design - Posts about ...
eLearning Technology - Wednesday, August 30, 2006 - CommentsInformal Learning - Let's Get Real - Part II
... was controlled and closely monitored against metrics - certainly not "free range." I'm not sure that I buy that we would have had nearly the same effectiveness by providing a more open environment. I think the initial seeding of best practices, the on-going follow-up and the control structure we put on top of this system where critical to driving the numbers at the end of the day.Finally, back to Stephen Downes' comment that if you define "works" as "learning what you want them to learn" ...
eLearning Technology - Monday, July 24, 2006 - CommentsBetter Questions for Learning Professionals
What do you expect to use in the future? How do you track this kind of learning? Do you have metrics on impact?So what are your questions?
eLearning Technology - Monday, July 17, 2006 - CommentsThinking Outside the Training Box
... site including the FAQ. Dave also points to metrics that are available in both of these contexts. We also have seen metrics get used in some domains that are quite effective, e.g., customer satisfaction surveys. But, it is certainly the exception that we have these kinds of metrics available to us.
eLearning Technology - Monday, July 10, 2006 - CommentsMaking Intranet Discussion Groups Effective
An interesting article - 6 Steps to Effective Discussion Forums on your Intranet, but I don't necessarily agree with all of his ideas. Let me start with the first one, to have an effective discussion, you need critical mass. The problem for most forums starts (and ends) here.I don't remember where I read this, but several people have found a similar 100-10-1 metric for forums. Out of 100 people in the rough target audience, 10 will sign-up and read forums, 1 will contribute. Thus, when the author talks about having 500 people in their company, if you use this really crude forum, you ...
eLearning Technology - Thursday, June 15, 2006 - Comments
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