Subscribe to FeedCulture of Training Impact Evaluation
Let's make it a culture "that a training impact evaluation" be done for every training effort.According to Elliott Masie:"The hardcore answer is that every time we start a project for a business unit, we demand that an impact evaluation be built into the deal. Sure, we want to know if the employees learned the content ...
Ray Jimenez - Wednesday, June 25, 2008 - CommentsQuick Wins
... support it in some measure. That strategy is the long pole in the tent - it is the metric that we can measure our actions against. So 'quick wins' are fine as long as they take place within the context of a long-range plan and are executed in such a manner as to continue progress toward that vision. I agree with Mark that there are fairly sizable organizational culture aspects to enterprise adoption of enterprise 2 ...
eLearning Technology - Monday, June 23, 2008 - CommentsThe Danger of "Quick Wins'
... support it in some measure. That strategy is the long pole in the tent - it is the metric that we can measure our actions against. So 'quick wins' are fine as long as they take place within the context of a long-range plan and are executed in such a manner as to continue progress toward that vision. I guess what I am saying is that we should stop acting like changing any organization to take advantage of new technologies or ideas is hard, hard work and we need to respect that, fund like we understand that and invest in ways that indicate we see beyond the next quarter ...
e-Clippings (blogoehlert) - Monday, June 23, 2008 - CommentsObjection #15 - The Silent Yet Deadly
ROI? Objection #12: How Will You Measure That It Is Working? Objection #11: Too Much Info Objection #10: Wasting Time Objection #9: They Arenâ¬"t Technical Objection #8: Out of Date Information Objection #7: The Information is Wrong! Objection #6: Mixing Things Up Objection #5: How Do You Know it’s Accurate? Objection #4: Posting Anything, Including Bonobos Objection #3: Control of Information Objection #2: ...
Engaged Learning - Friday, June 20, 2008 - CommentsObjection #14 - Prove it
One of the greatest stall tactics is the “Prove it before we touch it” technique. Objection #14 is exactly that, “Before I will even look at that, I want to see others who have successfully done this.” Basically, I don’t believe it will work so you need to prove it to me. Answer: First of all we need to realize that this is new. The number of case studies cannot rival the number of case studies on Webinars or e-Learning, for example. But they are out there. Some have hard ROI numbers, some are success stories. These should give you enough to ...
Engaged Learning - Thursday, June 19, 2008 - CommentsObjection #13: How Do You Measure ROI?
... labeled, ‘How do you measure if it is being used and adopted.” This is what I had in mind knowing that ROI would ... more ideas to measure. The second is more of the traditional ROI. How do you know that it is producing bottom line results? So many people say, “You can’t measure this. There is no traditional ROI model that will work for this ... , the numbers are not always the best ROI. Because the ROI is then used to make decisions. The results that come out of these environments may not have a hard and fast ROI at first, or may be very difficult to calculate. The ...
Engaged Learning - Wednesday, June 18, 2008 - CommentsWikis for Improving Productivity
... look at metrics for activity on the wiki? A: Right now, just a page counter on the home page. Not something that is tracked much now. B/c it’s an information source, they don’t need to require people to use the wiki–they may not have any questions. The culture has changed so when people are asked questions, the response is “Have you checked the wiki?” Internally reinforces use of wiki informally ...
Experiencing eLearning - Tuesday, June 10, 2008 - CommentsStrategic Learning Plans from A to Z
... training- "I want a course"- ISD/Addie- Factory metrics- Student surveysWanted to move to learning- "Blended"- AdultFinal ... .- Find meaningful metrics. Only track what you want to change. + They stopped doing quarterly reviews because there ...
In the Middle of the Curve - Thursday, June 5, 2008 - CommentsKeynote Day 2
... publication model in key fields.- Identify performance-based metrics- Find institutions willing to participate in structural way in new learning management strategies- Support research and development enterprise to ensure continuous improvement.Federation of American Scientists trying to get feds to participate.
In the Middle of the Curve - Thursday, June 5, 2008 - CommentsLearning for the New Mobile Society
Some examples of good ROI and user feedback - Chief Learning Officer, April 2008, Merrill LynchPerformance Support on mobile devices? Not much feedback. (I saw the best example of this with the mobile Physicians Desk Reference (PDR) that some use).Plans in the room - types of content: time management, executive learning, Basic knowledge, online masters in nursing - procedurals, language and culture, coaching and networking ...
In the Middle of the Curve - Wednesday, June 4, 2008 - CommentsASTD Keynote - Talent Managment
... without more context.Tony asked the audience - how many know the key strategies of your organization and then key metrics of your business. Very few (10 percent) raised their hands.Tony's Keys at the end of his presentation:Create a Learning BrandLearning - most important role is in talent managementTake Action on the Skills GapBecome a business partnersGreat quote in one of the videos - self-development is the greatest challenge ...
eLearning Technology - Monday, June 2, 2008 - CommentsCo-creation
... pigeonholding incoming items. Performance is what it’s all about; that deals with organizational objectives and metrics, the impact of learning, and how performance improvement is implemented. There’s a Process level above this that includes meta-learning, design principles, timing, and how humans tick: things that transcend individual cases. There’s also a level below that specifies the Place the learning or performance is happening ...
Internet Time - Friday, May 23, 2008 - CommentsHow Can Learning Be Reusable If It Was Never Usable to Begin With?
8221; “efficient,” and “easy.” You’ll also find a lot of talk about “ROI.” What you won’t find are the adjectives “interesting” or “good.” I won’t argue that you can’t create compelling eLearning using this type of authoring tool. I will argue, however, that this type of authoring tool doesn’t encourage you to create compelling eLearning ...
eQuixotic - Friday, May 9, 2008 - 5 commentsROE, sorry but no thanks
I was at the conference of the Learning and Skills Group in London yesterday and enjoyed attending the session from Charles Jennings of Thomson Reuters which he called Are we trying to perfect the irrelevant? The only issue I didn't agree with Charles on was the shift in emphasis in terms of evaluation from return on investment (ROI) to return on expectations (ROE). This echoed the work done by the CIPD as described in my posting, What's Wrong with Kirkpatrick? I'm sorry but I just don't buy into the idea of ROE as a way for learning and development people to measure success. The problem ...
Clive on Learning - Thursday, May 1, 2008 - CommentsBusiness Value of eLearning - Elevator Pitches Needed
April 2008's Big Question was What would you like to do better as a Learning Professional?The responses to this question were quite varied. It was interesting to see that the first two responses both dealt with selling the business value of eLearning.Shaun tells us:I need to be able to sell the ROI on learning better. andHow can I better impress the value of eLearning across the organization?And from his post, its clear he's not unsophisticated around it. Jay Cross will tell you to forget ROI, but I'm not so sure that you can dismiss the notion that you have to explain the business ...
eLearning Technology - Wednesday, April 30, 2008 - CommentsWhat's the problem with Kirkpatrick?
... to be putting it to work and it seems to have made a positive impact. ROI was mentioned frequently in the session in the context of Kirkpatrick's model, an association which I don't understand. Kirkpatrick didn't talk about ROI - my understanding is that ROI was added much later as a fifth level in Jack Phillips' extended model. Not that ROI is in any way a ... certain circumstances ROI is important - if we're investing so much money in this effort, we want to know what we're getting ... put it into practice? Has it made any difference to my performance? And, as a form of ROI measure, do ...
Clive on Learning - Monday, April 21, 2008 - CommentsFrom Inception to Delivery - ILS Case Study
... and collaborate from beginning to end.The Challenge- When did ROI - found that classroom cost increase exponentially with ... paths. Thematic.The logic behind the story very granular. Can see stratification from there through the metrics gathered ... tasks, process flow and objectives- Screen layouts/elements (interface design / usability) + Put user metrics for ...
In the Middle of the Curve - Thursday, April 17, 2008 - CommentsFrom Inception to Delivery - ILS Case Study
... and collaborate from beginning to end.The Challenge- When did ROI - found that classroom cost increase exponentially with ... paths. Thematic.The logic behind the story very granular. Can see stratification from there through the metrics gathered ... tasks, process flow and objectives- Screen layouts/elements (interface design / usability) + Put user metrics for ...
In the Middle of the Curve - Thursday, April 17, 2008 - CommentsFrom Inception to Delivery - ILS Case Study
... state. Needed someone who could help, guide and collaborate from beginning to end. The Challenge - When did ROI ... through the metrics gathered through the game. Helps with improving the game. Right now a single player - so personal ... / usability) + Put user metrics for feedback at the bottom - how close you are to goals. + Assessment real-time as ...
In the Middle of the Curve - Thursday, April 17, 2008 - CommentsFrom Inception to Delivery - ILS Case Study
... state. Needed someone who could help, guide and collaborate from beginning to end. The Challenge - When did ROI ... through the metrics gathered through the game. Helps with improving the game. Right now a single player - so personal ... / usability) + Put user metrics for feedback at the bottom - how close you are to goals. + Assessment real-time as ...
In the Middle of the Curve - Thursday, April 17, 2008 - CommentsFrom Inception to Delivery - ILS Case Study
... and collaborate from beginning to end.The Challenge- When did ROI - found that classroom cost increase exponentially with ... paths. Thematic.The logic behind the story very granular. Can see stratification from there through the metrics gathered ... tasks, process flow and objectives- Screen layouts/elements (interface design / usability) + Put user metrics for ...
In the Middle of the Curve - Thursday, April 17, 2008 - CommentsCA Case Study - Informal Learning
... going to use to facilitate this. Not about cost. Think more ROI. Esp. because the conversations don't move if you have to change .
In the Middle of the Curve - Thursday, April 17, 2008 - CommentsCA Case Study - Informal Learning
... going to use to facilitate this. Not about cost. Think more ROI. Esp. because the conversations don't move if you have to change .
In the Middle of the Curve - Thursday, April 17, 2008 - CommentsCA Case Study - Informal Learning
... platform you are going to use to facilitate this. Not about cost. Think more ROI. Esp. because the conversations don't move if you have to change .
In the Middle of the Curve - Thursday, April 17, 2008 - CommentsCA Case Study - Informal Learning
... platform you are going to use to facilitate this. Not about cost. Think more ROI. Esp. because the conversations don't move if you have to change .
In the Middle of the Curve - Thursday, April 17, 2008 - CommentsCA Case Study - Informal Learning
... going to use to facilitate this. Not about cost. Think more ROI. Esp. because the conversations don't move if you have to change .
In the Middle of the Curve - Thursday, April 17, 2008 - CommentsThe CLO View - Bob Dean
... position descriptions, etc. ROI keeps him up at night.ÃÂ It is important but is often overstated.ÃÂ Alignment is ... ) over it all.ÃÂ Does he ask for an ROI?ÃÂ No, they are too busy.ÃÂ He would rather have ROV (Return on Visibility) getting the C’s as part of the learning.ÃÂ Those companies with a strong grapevine, the ROI would be trumped ...
Engaged Learning - Wednesday, April 16, 2008 - CommentsThe Great ILS Challenge
... months testing and debug. $500K.- ROI - global dominance. Priceless.Alan LevineMulled over the issue. What really unifies us?- Mothers!Built a prototype - music and picture presentation (which I hope will be posted).Can you think of anything more challenging than teaching your Mom to use a computer?- Connects to technology.Solution - bring Mom into virtual world. Mom + technology.OK - trans-global international company (ACME) ...
In the Middle of the Curve - Wednesday, April 16, 2008 - CommentsIntegrating Serious Games and ILS
... here.- Our advantage - we don't have to make fully commercial level.- Set engagement metrics - what is the appropriate level of engagement for the audience? Tune until hit goal.Get the design right and there is lots of way to implement.A good game is a series of interesting decisions.Good learning is an important series of decisions. (what do they normally get wrong. Find story to put in context).- What is the correct alternative to the "right" answerLearners make principled mistakes, not random mistakes ...
In the Middle of the Curve - Wednesday, April 16, 2008 - CommentsMarc Rosenberg on Ensuring Business Alignmnet - LMC
... development, but how much time for delivery? How will it be delivered? By now, it should be obvious. What are the metrics? Your client defines this. Our role today is some education, a lot of training and little information. Our emerging role is some education, less training and much more information. Learners just want the information now. Something that is stable and unstable content. When you go online to learn something, can you imagine going through objectives before finding what you learn? We need ILT and keep Online Training ...
Engaged Learning - Tuesday, April 15, 2008 - Comments
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