Good Questions Identify eLearning 2.0 Opportunities
I'm a big fan of questions (see Better Questions for Learning Professionals) and as I'm preparing a workshop (Revolution in Workplace Learning) one of the things I stumbled upon is what seems to be a great new question:Given that eLearning 2.0 (web 2.0, wikis, blogs, social networking, etc.) represents new ways of supporting learning and work ... as a ... need to ask in order to figure out if and how eLearning 2.0 approaches apply to given performance improvement needs.In ... approaches as part of your performance intervention.I would very much like to hear your thoughts on this. Some of ...
eLearning Technology - Thursday, July 3, 2008 - CommentsOne Project at a Time
... quickly does the information change?- Where and when will they need this information / perform this task / use this ... support tool. We decided it would be a more effective way to encourage behavior change than a traditional course ...
In the Middle of the Curve - Thursday, July 3, 2008 - CommentsInstruction eLearning 2.0 and Quality
... small Wiki that has performance support materials that goes along with your eLearning on that new software applicationat ... same instruction vs. support question we've had all along? If we provide information in the form of performance support ... . This hasn't changed. But our desire to move stuff to performance support has definitely increased and is more and more often the appropriate approach.What has changed in my example is that the learner / performer or people who support the performance (e.g., the help desk) are able to change content in the support materials.I'm not sure, but it seems ...
eLearning Technology - Wednesday, June 25, 2008 - CommentsQuick Wins
Wiki that has performance support materials that goes along with your eLearning on that new software applicationat first ... strategy against which actions can be measured and be found either to support an long-range plan or not to support it or to support it in some measure. That strategy is the long pole in the tent - it is the metric that we can measure ...
eLearning Technology - Monday, June 23, 2008 - CommentsBalancing innovations and implementation
... as distraction to “real work”). Manager support of adoption decision. Financial resources for training, support, communications, relaxation of performance standards during learning curve. Strong learning orientation (OK to ... norms and change in roles [...what? I'm not the boss but a peer?]. Time consuming, expensive, drag on performance (in ...
Janet Clarey - Tuesday, June 10, 2008 - CommentsStarting Slowly with mLearning
Over the past few weeks I’ve built a few small mobile learning (mLearning) applications and I’ve learned several lessons along the way. Here’s a brief recap: First, as I’ve mentioned before, the point of mLearning is not to create a 45-minute course that can be accessed on a cell phone. mLearning is best used for performance support: quick, easy look-up tools for your learners are a good place to start. Second, it’s easier than I originally thought. I’ve found that a small web page - when formatted properly - can be the simplest way to start with ...
eLearning Weekly - Friday, June 6, 2008 - CommentsV-Learning, The skills needed for success
2012, more than 70% f organizations will use private virtual worlds to support internal collaboration and social ... - surgery to enhance human senses and performance a billion dollar business. (Lasix just the start)Computers and user ... question - what constitutes a high quality expectation of performance. How do you place value on a ...
In the Middle of the Curve - Thursday, June 5, 2008 - CommentsStrategic Learning Plans from A to Z
... of their actual plan)17 organizations in the intelligence community.Defense Intelligence Agency - combat support ... goal - Performance- Specific job and performance requirements- Change ManagementProcess1) Baseline the organization2 ... . + In government - would see based on supervisor comments / reviews for pay for performance. Still tough to measure ... to track progress. + Developed performance expectations mirrored the goals of the implementation to see how well individual performance matched the goal. + Quarterly reviews from each of 6 offices. Good, bad, what working, what ...
In the Middle of the Curve - Thursday, June 5, 2008 - CommentsKeynote Day 2
... operations.- 5 regional, 4 functional. - Mission-ready, joint-capable forces - Support interagency and multi-national ... - Continous, multi-dimentional assessment.Drive to performance-based testing. (DoD as example)Average person mastered ... publication model in key fields.- Identify performance-based metrics- Find institutions willing to participate in structural way in new learning management strategies- Support research and development enterprise to ensure ...
In the Middle of the Curve - Thursday, June 5, 2008 - CommentsLight, Agile and Flexible
... assisted by Web 2.0 technologies- Team creation performed by Yahoo Groups or even Moodle (Australia Educators).- Content Mgmt ... that work well in a distributed 2.0 environment + Support diversity - different sources + Support autonomy - do not attempt to coordinate. Decisions to individuals + Support openness - do not create exclusive groups. Members in and out. + Support interactivity - objects not cumulative, created by interaction with each other (emergence knowledge) ...
In the Middle of the Curve - Wednesday, June 4, 2008 - CommentsGames, Gadgets and Gizmos for Knowledge Transfer
... performance support. Very small pieces. + can also set up so will call you - notifications and alerts can be considered part of performance support.Remember - right tool for right type of teaching.- Simulations + Save zone to practice. A virtual apprenticeship. + Ideal way to do training - mentorship. Problem - doesn't scale. + Try to codify through video and virtual simulation. + Problem after develop branching simulation - either know or none. Maybe have a real person behind them. + Novice to expert - can build 3 level interaction ...
In the Middle of the Curve - Wednesday, June 4, 2008 - CommentsGames, Gadgets and Gizmos for Knowledge Transfer
... performance support. Very small pieces. + can also set up so will call you - notifications and alerts can be considered part of performance support.Remember - right tool for right type of teaching.- Simulations + Save zone to practice. A virtual apprenticeship. + Ideal way to do training - mentorship. Problem - doesn't scale. + Try to codify through video and virtual simulation. + Problem after develop branching simulation - either know or none. Maybe have a real person behind them. + Novice to expert - can build 3 level interaction ...
In the Middle of the Curve - Wednesday, June 4, 2008 - CommentsGames, Gadgets and Gizmos for Knowledge Transfer
... performance support. Very small pieces. + can also set up so will call you - notifications and alerts can be considered part of performance support.Remember - right tool for right type of teaching.- Simulations + Save zone to practice. A virtual apprenticeship. + Ideal way to do training - mentorship. Problem - doesn't scale. + Try to codify through video and virtual simulation. + Problem after develop branching simulation - either know or none. Maybe have a real person behind them. + Novice to expert - can build 3 level interaction ...
In the Middle of the Curve - Wednesday, June 4, 2008 - CommentsGames, Gadgets and Gizmos for Knowledge Transfer
... and short. Design carefully. + Can also text small pieces of info. + Gadget - think performance support. Very small pieces. + can also set up so will call you - notifications and alerts can be considered part of performance support. Remember - right tool for right type of teaching. - Simulations + Save zone to practice. A virtual apprenticeship. + Ideal way to do training - mentorship. Problem - doesn't scale. + Try to codify through video and virtual simulation. + Problem after develop branching simulation - either know or none ...
In the Middle of the Curve - Wednesday, June 4, 2008 - CommentsGames, Gadgets and Gizmos for Knowledge Transfer
... and short. Design carefully. + Can also text small pieces of info. + Gadget - think performance support. Very small pieces. + can also set up so will call you - notifications and alerts can be considered part of performance support. Remember - right tool for right type of teaching. - Simulations + Save zone to practice. A virtual apprenticeship. + Ideal way to do training - mentorship. Problem - doesn't scale. + Try to codify through video and virtual simulation. + Problem after develop branching simulation - either know or none ...
In the Middle of the Curve - Wednesday, June 4, 2008 - CommentsLearning for the New Mobile Society
... sandbox of what working (categories) and examples.- Performance support- Access to knowledge (reference)- Notifications and ... .----------------Some examples of good ROI and user feedback - Chief Learning Officer, April 2008, Merrill LynchPerformance Support on ... content away from desk - think about how does this support the requiremen from both the end user and the ...
In the Middle of the Curve - Wednesday, June 4, 2008 - CommentsBlogging as a strategy to improve workplace performance?
... those looking to improve performance for employees in a stressful workplace (healthcare, military, emergency response ... about managing stress. Perhaps a blended instructional strategy? (coping with stress knowledge + technical support + blog + ongoing support = instructional strategy for the problem of [retention, cost of mistakes from stress-related lack ...
Janet Clarey - Tuesday, June 3, 2008 - CommentsFrank Nguyen - EPSS - at ASTD
... is not an effective method for performers to find information.Integrating information closer to the work flow and work interface can improve performance.Novices cannot effectively use the same support systems as experts.Providing learners with more on-the-job performance support does not eliminate the need for training and there are cases where training is ... order to drive adoption of EPSS.Choices for what to do as performance support vs. training:Routine (perform the task ... that often search is not a great vehicle to support particular performance. However, I take issue with the claim ...
eLearning Technology - Monday, June 2, 2008 - CommentsePerformance
... stepped through the transition from thinking in terms of courses to thinking about broader uses of technology to support performance. His terminology around elements of what goes into ePerformance is a bit different than what I discussed ... a Performance Ecosystem that he talks through at minute 54 in the talk.I'm not sure if this is top-down or bottom-up or ... discussion (1:02) around the gist of ePerformance - it's "not about training/learning, it's about empowering performance ...
eLearning Technology - Thursday, May 29, 2008 - CommentsDevelopment Ratio, mLearning, Change, & Feedback
... devices, it's really about performance support. Can You Become a Creature of New Habits? - New York Times Researchers in the late 1960s discovered that humans are born with the capacity to approach challenges in four primary ways: analytically, procedurally, relationally (or collaboratively) and innovatively. What Behavior Do You Want to Change? - Business Week When we began Nathaniel's exercise, our military friend chose: "When I become less judgmental ...
Big Dog, Little Dog - Saturday, May 17, 2008 - CommentsPt 2: The #1 answer to the rhetorical survey question about implementation barriers: culture
... support you’ll likely already have it, provide them with a reason they are crucial, or explain the performance objective it is tied to. I think our natural reaction is to just brace ourselves for the turf war we anticipate rather than dealing with it initially. Maybe it’ll be different this time…or maybe pigs will fly… Turf wars are about fear, control, and protection of assets. This includes fear of becoming obsolete, acknowledging someone has a better idea, fear of giving up ownership, fear of missed goals ...
Janet Clarey - Thursday, May 15, 2008 - CommentsiTouch Learning
I have recently been investigating the use of the iPod Touch for learning and performance support purposes. The iPod Touch is the little brother (or sister!) of the iPhone; it has pretty much all the same functionality except for its mobile phone capability. It is therefore much more than just an iPod/MP3 player. You can watch (MPEG-4) videos on it, and it also has on board a range of Internet applications (e.g. Safari browser, mail reader, YouTube player and ... learning and performance support purposes, as well as collecting tips to get the most out of it as well as other ...
Jane Knight - Monday, May 5, 2008 - CommentsI keep coming back to this intact cohort idea.....
... were rated on the job performance - essentially I just kept asking them to do me favors. Maybe we need to have a corporate discussion about changing the way the IT department is evaluated for job performance so that it is in-line with the ... - as they get tasked with defining their purpose as supporting the strategic direction of the organization or ...
e-Clippings (blogoehlert) - Sunday, May 4, 2008 - CommentsCafe conversation
... getting used to dialog as well as getting up to speed. Coach them. Don’t separate performance from learning, wrap learning around performance: give them responsibility early, but provide structure, support, to turn each decision into a learning situation. The people who had asked questions found the group’s responses thought-provoking; they gave insight into understanding the issues at work. There were no definitive answers, but questions like these don’t have pat answers. The veteran manager in the room (the head of the corporate university reports to him) found the exercise useful ...
Internet Time - Wednesday, April 30, 2008 - CommentsIiL08 September 25 and 26, 2008
Registration is now open for the Brandon Hall Research Innovations in Learning Conference. Some highlights… San Jose, California! Keynotes by Lance Dublin, Lisa Johnson, Faith Legendre, and Peter Orton. Good wine and food! Full and half-day pre-conference workshops (24th) with Tom Crawford (Visualization for Learning), Don Jones (Context Trumps Content), Anya Wood and Gary Woodill (Emerging Learning Technologies in Healthcare Training), Emma King (Performance Support Benchmarking), Cathy Moore (Dump the Drone!), Dru Ryan (Using Games), Cheryl Johnson (Designing Training for ...
Janet Clarey - Wednesday, April 30, 2008 - Comments100 eLearning Articles and White Papers
... illustrated below. Each cell is supported with video examples. 10. Web 2.0 Is the Future of Education (Techlearning blog ... campus, social software tools can support students and staff beyond the classroom, reaching around the world for ... and E-Learning, Part II. 18. E-Performance Essentials: ELearning and Social Software An interesting article - Early e ... A third of teachers struggle to use the technology schools are equipped with and want more support and training, the ... for E-Learning Projects - DSA Learning & Performance Tips Newsletter 49. Creating Scripts and Storyboards for ...
eLearning Technology - Monday, April 28, 2008 - CommentsDigital Maturity & Design for Generational E-Learning
... simulations, performance support tools, choices, stories as objectives, and the use of Thiagi Group’s Four-Door approach to e-learning (registration required). See Blair’s tips for designing their courses with multiple generations in mind at the end of the article. And another take on generational issues comes from Sarah White who surveyed ( I can’t see the sample size and suspect it’s just an informal survey) 26-30 year olds in healthcare, manufacturing, consulting, and they service industry (small business and mid size) and concluded “1/3 of the boomers seem to be checked out and coasting through until retirement, 1/3 seem to be putting in the effort and continuing on like they aren’t retiring in the next 10 years, and 1/3 seem to be clinging on to everything so tightly they will never retire because it may give one of those snotty nose Gen Y’ers a chance to succeed ...
Janet Clarey - Monday, April 28, 2008 - CommentsDaily Bookmarks 04/24/2008
... people know how well they're performing. Give people misleading information about how well they're performing. Hide from people what's expected of them. Give people little or no guidance about how to perform well. Declutter your office or ... ’ social skills - Annotated Using technology with kindergarteners and first graders to support ...
Experiencing eLearning - Thursday, April 24, 2008 - CommentsEarth Day
... synchronous online learning o VoIP o Teleconference o Videoconference o CDs, DVDs o Electronic Performance Support Tools o Online Communities of Practice (CoP) o Online Social Networking o E-Books o 3-D virtual learning environments Although you’re still using electricity, it’s better than the carbon associated with travel when you really don’t require the high fidelity of face-to-face events. You can also offset your carbon footprint ...
Janet Clarey - Tuesday, April 22, 2008 - CommentsWhat's the problem with Kirkpatrick?
... interventions, Sloman felt that a new approach was necessary to support a more self-directed, work-based 'learning' process. Now, first of all let me say that I am fully supportive of self-directed, work-based learning, not least because that's what I ... education, but in a training context, where the goal is to change behaviour in order to improve performance, then they are ... put it into practice? Has it made any difference to my performance? And, as a form of ROI measure, do these improvements in performance justify the effort I put in? Sloman contrasts ROI with ROE, the return on expectations, ...
Clive on Learning - Monday, April 21, 2008 - Comments
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