... include extensive on-line exhibits and support information. Multimedia was once expensive to prepare and difficult to show ... investigations. Instead of a case that starts as a pamphlet, imagine a case that is housed on a wiki. Student speculation and ... others to learn how they think about things. Cases on wikis would expand in utility as students built on one anotherâ¬"s observations. Case discussion is a mix of team and individual learning. The student reads the case and performs ...

... change particular behaviors. I can provide tools and support. I can go in tactical and avoid the culture question.3. ... (email, wiki, etc.) because it represents liability in a lawsuit. Likely, there is no way you are going to be able to fight ... and performance consultants have good analysis and delivery skills that are an important part of identifying and making ... and practice leaders. They must spot and support tactical implementations. This requires up-front support.5. Prepare ... in skills. It really is not about the technology. That said, there is almost always some technology (Wiki, blog, ...

... and Performance Support. He has twenty yearsâ¬" experience as a CTO and leader of software development, and eleven years ... 10/27/2008 Wikis 11/03/2008 Implications / SummaryWe will be posting more details of how to ... , supportive, and responsive to your needs and interests.The goals of this program are to... Introduce you to new tools ... independent consultant who specializes in using social media tools to support learning, and career and professional ... variety of learning interventions. She used online tools such as forums, listservs, and a â¬Svirtual officeâ¬ý to support ...

... officeâ¬ý to support learning in the late 1990s, and has added tools such as blogs, wikis and social networks. She's a ... e-Learning and Performance Support. He has twenty yearsâ¬" experience as a CTO and leader of software development, and ... 10/27/2008 Wikis 11/03/2008 Implications / SummaryWe will be posting more details of how to ... professionals in an environment that's fun, supportive, and responsive to your needs and interests.The goals of this program are ... Michele Martin is an independent consultant who specializes in using social media tools to support learning, and career ...

Great post by Jay Cross that uses the history of performance support to set up the need for what Jay calls Learnscapes. I've been a long-time believer in EPSS and ePerformance. Jay tells us:Performance support is blossoming in ... that go along with software) as a form of Electronic Performance Support Systems (EPSS). Gloria always liked to use ... early definition of Performance Support was:Performance Support empowered novice employees to get up to speed rapidly, to ... environments, and widgets, if not performance support?I don't think that having these things constitutes performance support - ...

Great post by Jay Cross that uses the history of performance support to set up the need for what Jay calls Learnscapes. I've been a long-time believer in EPSS and ePerformance. Jay tells us:Performance support is blossoming in ... that go along with software) as a form of Electronic Performance Support Systems (EPSS). Gloria always liked to use ... early definition of Performance Support was:Performance Support empowered novice employees to get up to speed rapidly, to ... environments, and widgets, if not performance support?I don't think that having these things constitutes performance support - ...

... really care about improving performance, then we need to recognize the scope of our Learning Responsibility and to broaden ourselves to go from Learning Objectives to Performance Objectives and Business Needs.Kimberly McCollum in The networked ... apply them to your existing systematic learning system if you don't know what the heck wiki even means? So, yes, learning ... - Learnlets: Lead the Charge?The point being that to truly help an organization you have to move to a performance focus, moving people from novice, through practitioner, to expert, and giving them a coherent support environment. To do this, ...

... really care about improving performance, then we need to recognize the scope of our Learning Responsibility and to broaden ourselves to go from Learning Objectives to Performance Objectives and Business Needs.Kimberly McCollum in The networked ... you apply them to your existing systematic learning system if you donâ¬"t know what the heck wiki even means? So, yes ... - Learnlets: Lead the Charge?The point being that to truly help an organization you have to move to a performance focus, moving people from novice, through practitioner, to expert, and giving them a coherent support environment. To do ...

I'm a big fan of questions (see Better Questions for Learning Professionals) and as I'm preparing a workshop (Revolution in Workplace Learning) one of the things I stumbled upon is what seems to be a great new question:Given that eLearning 2.0 (web 2.0, wikis, blogs, social networking, etc.) represents new ways of supporting learning and work ... as a ... need to ask in order to figure out if and how eLearning 2.0 approaches apply to given performance improvement needs.In ... approaches as part of your performance intervention.I would very much like to hear your thoughts on this. Some of ...

... small Wiki that has performance support materials that goes along with your eLearning on that new software applicationat ... same instruction vs. support question we've had all along? If we provide information in the form of performance support ... . This hasn't changed. But our desire to move stuff to performance support has definitely increased and is more and more often the appropriate approach.What has changed in my example is that the learner / performer or people who support the performance (e.g., the help desk) are able to change content in the support materials.I'm not sure, but it seems ...

Wiki that has performance support materials that goes along with your eLearning on that new software applicationat first ... strategy against which actions can be measured and be found either to support an long-range plan or not to support it or to support it in some measure. That strategy is the long pole in the tent - it is the metric that we can measure ...

... as distraction to “real work”). Manager support of adoption decision. Financial resources for training, support, communications, relaxation of performance standards during learning curve. Strong learning orientation (OK to ... ;>> Buy fruits and vegetables >>> Go out to eat fried food (failed implementation) New Wiki to replace ... ) Hard-to-get research >>> Adopt new process >>> Blog, Wiki, Twitter, Social Network, Skype ... norms and change in roles [...what? I'm not the boss but a peer?]. Time consuming, expensive, drag on performance (in ...

... performance support. Very small pieces. + can also set up so will call you - notifications and alerts can be considered part of performance support.Remember - right tool for right type of teaching.- Simulations + Save zone to practice. A ... just take what you do in classroom and put in another media.Communities - User-generated information and policed (Wikis)- Orgs are worried about legal implications of information- But Wikis capture and audit trail information.- People ... practice. One level wiki, one level phone then wiki, one level vet information with experts before wiki and ...

... sandbox of what working (categories) and examples.- Performance support- Access to knowledge (reference)- Notifications and ... .----------------Some examples of good ROI and user feedback - Chief Learning Officer, April 2008, Merrill LynchPerformance Support on ... content away from desk - think about how does this support the requiremen from both the end user and the organization ... - mobileweb. Wiki with audio and text (by choice of user).- Can get info from audio form and text form.- Can use ...

... getting used to dialog as well as getting up to speed. Coach them. Don’t separate performance from learning, wrap learning around performance: give them responsibility early, but provide structure, support, to turn each decision into ... development? The newly-hired managers are impatient. The outside group deliberated on our private discussion board and wiki ...

... illustrated below. Each cell is supported with video examples. 10. Web 2.0 Is the Future of Education (Techlearning blog ... campus, social software tools can support students and staff beyond the classroom, reaching around the world for ... and E-Learning, Part II. 18. E-Performance Essentials: ELearning and Social Software An interesting article - Early e ... Learning Landscape - Using Wiki in Education - How do students learn in a world where traditional assessments of ... A third of teachers struggle to use the technology schools are equipped with and want more support and training, ...

After the scrumptious lunch, it is eBay time!! Support: 80% is through email, 15% is chat and 5% is phone. This will ... management approval: Who are the key influencers? Start Small: Do a pilot and gain the support. Get some successes and bring it ... Learning 2.0 was based on a blog, or wiki, or… very technology based. But after looking at it they tried to take ... in a wiki. They are also using video podcasts (vodcasts). Their people listen to the podcasts while doing other work ... attention, then go on. Interesting! What can you do today? Create a blog, wiki, etc… Make friends with someone in ...

... performance - results and valuesHow do you turn "collaboration" into an outcome?One approach - develop a Community of ... to formal.(This is a "Working Meeting")AAA has cultural value of collaboration.- Is this idea helping to support or augment one of your core cultural values?- They are also helping to support a DIRECT business line. - Organized as formal "University" group. Support the university but report to business line.One change to one product can affect 4 different ... grassroots start.- As grew, developed site with standards and other important info (maybe where a wiki might work?)Formal ...

How Cognitive Science Can Improve Your PowerPoint Presentations - io9 Harvard cognitive scientist Stephen M. Kosslyn, who studies how brains process images, wants to improve the world with his cutting-edge research by explaining that the four rules of PowerPoint are: The Goldilocks Rule, The Rudolph Rule, The Rule of Four, and the Birds of a Feather Rule. Juggling eLearning vs Online Training - w/Mindshare eLearning, online training, eperformance, performance support, courses, wikis, social networks, search, YouTube...the colors on a palette tend to run together, don't they? The ...

... remains for 2008) that the number one trend will be an emphasis on performance improvement. We've already seen some of ... more than one learning initiative that will fail simply because it did not consider the desired performance of the ... Wiki will result in Z; etc.). This will be the number one hurdle that informal learning technologies will face.I think ... learning. In order to sustain that growth, there will need to be data that supports the claims.One other thing that I think we will see in 2008 is the release of brain-controlled programs for learning and performance improvement on tasks.